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ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ
Can We Use The Specified Packing Method?
Yes, we can use the specified packing method as per your requirements. Please provide the details of the preferred packing method, and we will ensure that your products are packed accordingly to meet your specifications. If you have any specific concerns or additional instructions, feel free to let us know.
Generally speaking, our packing method is like this, first of all, a single product is packed with clean foam plastic bags, followed by 50 or 100 packaging with designated cartons, and finally put into 1 meter ×1 meter export wooden cases or pallets
Do you offer standard parts 3A,DIN,SMS,ISO,IDF,BPE and non-standard parts, that is, custom products
Yes, usually, the customer only needs to tell us the standard, we will provide the quotation and products accordingly. In addition, we have a special non-standard production workshop, we can produce according to the customer’s requirements or product drawings, but the production cycle will be slightly longer, generally about 15-30 days
Product After-Sales Service Scope AndService Period
If the product has quality problems within one year , we will renew it for you for free
Due to material or quality problems, our warranty period is one year, but the gaskets(sealings) parts are excluded, especially the sealing ring, which is related to its use times, use methods and use temperature.
Does The Product Itself Support OEM Customization?
Yes, our products support OEM customization. We can tailor the products to meet your specific needs. Please share the details of your customization requirements, and we will work with you to create a solution that aligns with your specifications.
What's The Min Quantity?
For standard parts, we have no limit on the number of orders. As long as we have the goods in stock, one product can be shipped, but the customer has to bear the freight. For non-standard customized products, the minimum order quantity should be more than 50, in addition, customers also need to bear the cost of product mold, fixture, freight and so on
What is the difference between 304 and 316 stainless steel?
First of all, let’s take a closer look at the main components of 304 and 316 stainless steel. 304 stainless steel, containing about 18% chromium and more than 8% nickel, which makes it both very good corrosion resistance, but also to ensure its good toughness. And 316 stainless steel on the basis of 304, added about 2% molybdenum element. Do not underestimate this 2% molybdenum element, it greatly improves the corrosion resistance of stainless steel, especially in the Marine and other high chloride ion environment, the corrosion resistance of 316 stainless steel is significantly better than 304. The first is corrosion resistance. Because 316 stainless steel adds molybdenum element, it is significantly better than 304 in corrosion resistance. Especially in some special environments, such as seaside or chemical environments, 316 stainless steel can show its excellent corrosion resistance. 304 stainless steel, although it performs well in most environments, but in highly corrosive environments, its performance is slightly inferior.
The second is the difference in application field. 316 stainless steel is widely used in medical equipment, chemical equipment and other fields because of its excellent corrosion resistance and stability. 304 stainless steel, as a widely used food-grade material, is more widely used in cookware, tableware and some light industrial products. In our family’s kitchen, stainless steel countertops, frying pans, tableware, etc., most of them are 304 stainless steel products.
Finally, there is the difference in price. The price of 316 stainless steel is usually higher than 304. This is mainly because 316 stainless steel adds molybdenum in the production process, which increases its production cost. However, a penny for a penny, the superior performance of 316 stainless steel is also one of the reasons for its slightly higher price.
Can We Offer Quotations For TheProducts Not Shown on The Website?
Yes, we can offer quotations for products that are not listed on our website. If you have specific product requirements or need customized solutions, please feel free to contact us with the details. We will be happy to provide you with a personalized quote based on your needs.
Can You Provide Product Catalog?
Contact our business manager, wewill send the product catalog youneed to your mailbox
Mass Production Time And Delivery Time.
10~15 days, different products have different production cycles
About The Terms And conditions Of Payment.
When you quote, we will confirm with you the trading method,FOB,CIF CNF,o other methods.in mass production we usually pay 30% advance payment first then seethe balance of the bill of lading.Most of the payment methods are T/T, of course,L/C is also acceptable.
Do you offer Material Test Reports (MTRs) for your products?
Yes. Material Certificate Test Reports (MTRs) come standard with all ss316 stainless steel products. We can provide MTRs for 304 products ,however we ask that you request these ahead of time as they are not recorded automatically. We will provide the material list of the raw materials, that is, the raw material certificate of stainless steel pipe, stainless steel round steel and stainless steel plate. In addition, we will also provide the material list of the finished product, because the material will have slight changes in the production process, so we will provide two material lists.
How can I ensure that I purchase high quality products instead of defective ones
First of all, we are a manufacturer, not a trading company, so we can control product quality from the source, including raw materials, we have special instruments and equipment for testing, in addition, we will provide the corresponding material report to the customer, if necessary, we will also take videos or photos of the production process